Terms of Service
Effective Date: January 1, 2026 • Last Updated: March 2026
1. Acceptance of Terms
By accessing or using this website or engaging the security installation, consulting, and monitoring services of Lyme Ridge Stones Group Inc ("Company", "we", or "us"), you agree to be bound by these Terms of Service. If you do not agree with any portion of these terms, please refrain from using our services.
2. Scope of Services
Lyme Ridge Stones provides residential and commercial electronic security installation, smart automation hardware, video surveillance systems, and 24/7 central alarm monitoring coordination. All estimates generated through our online interactive builder are subject to physical site verification by a certified technician.
3. Customer Communication Promise
As stated in our company core values: "We stay in constant communication with our customers until the job is done." Our technicians provide comprehensive post-installation demonstrations and ongoing customer support during our operating hours (Monday – Sunday, 09:00 AM – 05:00 PM Toronto Time).
4. Hardware Ownership & Warranties
Hardware equipment purchased from Lyme Ridge Stones Group Inc is backed by manufacturer warranties and our 1-year workmanship guarantee. Upon payment completion, you own your hardware outright with zero equipment rental lock-in.
5. Inquiries & Support
For questions regarding service agreements, warranties, or billing, contact our central office:
Lyme Ridge Stones Group Inc
Phone: (217) 420-0682
Email: contact@lymeridgestones.com